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http://www.ictp.it — home > information and resources > general services
ICTP General Services
A brief description of some of the General Services of ICTP to support visitors (offices located in the map), is presented next.
The ICTP Visitor's Guide can help ICTP visitors find their way around Campus and offices. The booklet is also available in hard copy on help-yourself shelves in all ICTP buildings.
Passport and Visa Information Office
This Office assists ICTP visitors in obtaining entry visas to Italy. Each year, the office processes more than 3500 visa applications. It also helps visitors obtain foreign visas when travelling on behalf of the Centre. The Office also deals with the foreigners' permission to stay document, which Italian authorities require of all foreigners staying for more than 8 days in Italy. In addition, limited to the ICTP Personnel, the Office is responsible for requesting Identity Cards issued by the Italian Ministry of Foreign Affairs and United Nations Laissez Passer issued by UN Geneva.
For any further information, please contact:
EFB Room T-4
Phone: (+39) 040 2240 510/588
EFB Room T-5
Phone: (+39) 040 2240 509
Fax: (+39) 040 224 650
E-mail:
visa@ictp.it
Medical Services
ICTP Medical Service is available to all staff and visitors at the Centre Monday through Friday. A trained nurse takes care of minor ailments and through her, appointments may be fixed to see the Doctor or specialists. This service also provides emergency assistance and/or advice to all persons present at ICTP. Emergencies during nighttime and weekends can be reported to the Reception desks at the Adriatico or Galileo Guesthouses.
For any further information, please contact:
EFB Room T-9
Phone: (+39) 040 2240 500
EFB Room T-10
Phone: (+39) 040 2240 600
Fax: (+39) 040 2240 546
E-mail:
medical@ictp.it
Housing Office
The Housing Office of ICTP assists visitors who are seeking accomodation in the guesthouses or off-campus lodging. The Office is also in charge of clearance before departure. By following proper clearance procedures, ICTP ensures that your mail is promptly forwarded.
For any further information, please contact:
EFB Room T-1 (for private and hotel accommodations)
Phone: (+39) 040 2240 516
EFB Room T-2 (for accommodations at guesthouses)
Phone: (+39) 040 2240 513/514
EFB Room T-1 (for clearance)
Phone: (+39) 040 2240 515
Fax: (+39) 040 2240 511
E-mail:
housing@ictp.it
Mail Office
Visitors may send private mail via courier from
the Mail Office at either the Leonardo or Fermi Buildings.
ICTP visitors can leave both their official and private mail at the Mail Office
located at the Leonardo Building and Enrico Fermi Building.
Official correspondence should be given to the Mail Office in open envelopes.
For each conference, course participants are entitled to one official shipment of
scientific printed matter weighing a maximum of 2 kilograms. All other visitors
are entitled to one official shipment per month of scientific printed matter
weighing a maximum of 2 kilograms.
All correspondence and internal notices sent to visitors during their stay
are placed in their mail boxes. ICTP visitors are urged to check their mail
boxes regularly.
For any further information, please contact:
EFB Lower Level
Phone: (+39) 040 2240 517
LB terrace level (left-hand side of building)
Phone: (+39) 040 2240 210
Health Insurance
Italian law requires all foreigners to have valid health insurance coverage. Failure to comply could result in a denial of permission to stay on Italian territory. To help visitors fulfil these requirements, ICTP offers health insurance for invited scientists who are nationals of developing countries and do not have valid health insurance. Visitors from developed countries, who have official documents verifying their participation in a national health insurance programme (with coverage comparable to Italy's), do not have to obtain health insurance in Italy. Please note that visitors must verify that their home country's national health insurance programme is recognised in Italy.
For any further information, please contact:
EFB Lobby (main entrance)
Phone: (+39) 040 2240 583
Working hours: Tuesdays and Thursdays 08:30 - 12:30
Travel Agency
This Office, which is operated by a private travel agency, Carlson Wagonlit Travel (CWT), will assist visitors and staff for both official and private travel.
For any further information, please contact:
EFB Room Lobby (main entrance)
Phone: (+39) 040 2240 584
E-mail: ictp@cwtbook.it
Bank
Foreign currency exchanges and other services are available at the bank, UniCredit Banca, which has a branch office next to the Entrance Hall on the Ground Floor of the Enrico Fermi Building. Please be sure to bring your passport. A money machine for withdrawing Euro only is accessible 24 hours a day 7 days a week just outside the bank's main door.
For any further information, please contact:
EFB Lobby (main entrance)
Phone: (+39) 040 2240 582
Financial Offices: Cash Reimbursement
The Operations and Travel Office is responsible for financial transactions and travel arrangements in connection with visits to ICTP (such as payment of daily stipends and daily subsistence allowances, the ordering of prepaid tickets and reimbursements of travel fares, and assignment of meal coupons). The Office should be contacted only after you have completed all registration procedures and forms.
For any further information, please contact:
EFB Room T-17
Phone: (+39) 040 2240 525
Fax: (+39) 040 2240 505/524
E-mail:
operatio@ictp.it
Italian Language Courses
Free Italian Courses are open to scientists, staff and family members staying at ICTP for some time. The courses are tailored for students without or little knowledge of the Italian language. In the Summer the courses are suspended.
For any further information, please contact:
E-mail: courses@ictp.it